FAQs

FAQs

Have questions about our painting company, process or the products we use? Pappas Painting & Repair Inc answers some of our most frequently asked questions here.

Do You Provide the Materials or Do I?
In most cases, we will pick up the paint or stain for you, but you will need to select your color(s) prior to the start of the project. Our crews come equipped with all supplies needed for the job, so all you need to provide are the colors you want and where, and we can take it from there.

In the event that you already have the paint or stain, please let us know when we come out to do an estimate so we can adjust the cost of the materials accordingly.
Can You Help Me Pick Out Colors?
While we would like to think we’re experts in painting and design, we tend to defer to the experts when it comes to selecting the perfect colors for your job. The way we view colors can change with the surroundings. If you’re unsure of where to start, we’d be happy to coordinate an in-home Color Consultation with a trained designer.

Our partner, Marnie Martin with Marnie’s Color Design, will provide an in-depth consultation and answer any questions you have in regard to colors. If you are interested in this service, please contact our office and we can tell you how this service can be included at no cost to you.

If you’d like to select colors on your own but need a few ideas, click here to upload a photo of your room and use the Sherwin-Williams Color Visualizer.
How Do I Know When My Job Will Start?
If your job is scheduled more than three weeks out, you will receive an estimated timeframe once we have assigned a painting crew to your project. On occasion, your actual timeframe may change from what we’re estimating it to be, or you may have something come up in your schedule, so we allow for these minor shifts in scheduling to accommodate that.

The week prior to the start of your project, you will receive an email and call from our office confirming your exact start date and time, as well as a copy of our “what to expect” form that will outline what we need from you prior to the start of your project.
What Else Do You Do Besides Painting?
We are excited to now offer acoustic (popcorn) ceiling removal in unoccupied rooms. We prefer that the home be vacant for this removal but can accommodate a live-in home provided that the rooms in which we are scraping the ceiling have been completely emptied of all furniture, décor, clothing, etc., prior to the start of work. We are also excited to now offer drywall hanging and finishing on a limited availability.
What Do You NOT Do?
Scrape acoustic (popcorn) ceilings in occupied rooms (if the room is empty, we CAN remove the popcorn).
What Do I Do Next?
Contact our office to schedule an on-site estimate at your earliest convenience. We will meet you, walk you through the project and collect the necessary information to construct a detailed proposal. In most cases, you will receive an emailed proposal within two business days. Once we receive your signed proposal, we will queue your job for scheduling, taking into consideration the timeframe that works best for you.
Do You Use Zero-VOC Products?
All the latex paints that we use are low- or zero-VOC, even after tinting. Because of this, there will be less of a smell than is normally associated with painting projects. We do offer a zero-VOC and zero-emissions product (Benjamin Moore Natura) for any projects where VOCs are a concern, such as in a nursery or a home with someone who has respiratory concerns. Please let us know if this is something you would prefer.
What About My Pets?
We all love our pets and making sure that yours are taken care of while we’re in your home is important to us. During our pre-start checklist, we’ll make a point of covering anything necessary to make sure your pets are secure and safe during the project.
Why No Deposit?
We’re so committed to your satisfaction and confident in our work that we make it a standard policy to not charge anything upfront — no deposits, no material fees, absolutely nothing. Only once you’re satisfied with the completed project will we send you a final invoice.

Get a Free Estimate With Our Painting Company

When you’re searching for a painting company you can trust for your next residential or commercial project, let Pappas Painting & Repair Inc be your first call. Call us at (720) 320-5038 or send us a message through our contact form online.